Parcel delivery will be in business days.
To complete your shipping request, we require a valid delivery address.
There are certain situations where we can not be held responsible:
* Any rug not in its original condition, is damaged or missing parts for reasons related to the shipping company.
* Any rug that is undelivered due to incorrect informations provided by the buyer.
To send your rug(s), we will mail your rug(s) from Morocco.
Depending on where you live, the time it may take for your rug(s) to reach you, may vary.
we will use a trackable shipping service. We will send you the tracking number via Email once the package has been sent.