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Shipping

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Frequently Asked Questions

SHIPPING

can you deliver to my country ?

sure we can, just tell us where you are and let our team take care of the rest.

What shipping service are you going to use ?

we will use a trackable shipping service and we will send you the tracking number via Email once the package has been sent.

Order & Retunrs

I want to buy more than one Rug, can i do that ?

of course you can, add as many rugs as you want to your shopping cart and then complete the purchase.

What is your policy regarding refunds ?

If 3 days have gone by since you received the package, unfortunately we can’t offer you a refund or exchange, and that is because of the number of parties involved, so please take your time, and make sure you choose the right rug(s).

How can i track my order ?

tracking your order is easy, visit the order tracking page, then enter your order id and your billing email and press the “Track” button.
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